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List Verification
ATS telemarketers will make several attempts over a period of time with a goal to ultimately update / append the desired contact information to the List provided by
client.  The final list will be the property of
client and can be delivered in a predetermined format enabling seamless import to CRM systems. |
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List Development
ATS telemarketers will make several attempts over a
period of time with a goal to provide qualified records
containing information like contact name, phone number,
physical address, email,
job title,
company name.  All
the contacts will be sourced adhering to the quality and sourcing guidelines
provided by
client. |
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Quality Assurance
We have a dedicated team of professionals, which performs checks at all steps of the program starting from the validation of the downloaded list, 100% visual check of sourced contacts, 10% – 25 % random testing of sourced contacts via calling in terms of role definition, data accuracy and profiling. Monitoring checklists are developed for each program based on specific
CTQ's and generic monitoring methods. Communication and
coordination: A dedicated Project
Manager based at the call center will be available at US
time zone and US local number for any communication,
coordination and delivery related to ATS. |
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Appointment Setting
ATS telemarketers will introduce products and services on behalf of
client to the prospects and  qualify them
for their role
and interest in
the offered services.
Having confirmed their interest, ATS team will set up an appointment with
client sales staff. The details of the meeting will be sent by ATS staff to
the client via email. |
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 Messaging
ATS understands the sensitivity of customers name branding. ATS telemarketers are comfortable working either as a representative of your company using your company's name or using our own name and position as a market research company. |
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Surveys
ATS conducts surveys on phone or via
a software based proprietary web application. The choice will depend on the objective of the survey campaign. ATS has a proven methodology for both telephonic and web based surveys and can confidently deliver the results in the desired time frame. The cost and delivery depends on several factors and an exact cost can be provided after knowing all aspects. |
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